Frequently Asked Questions

What is Quandis?
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Quandis provides advanced workflow automation, data services, and integration solutions tailored for financial, analytics, and compliance-driven industries.

Who uses Quandis solutions?

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Quandis products can support any industry like financial services, analytics companies, healthcare, and enterprises needing scalable, automated workflows and seamless system integrations.

What industries does Quandis support?

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Quandis supports mortgage, consumer loans, healthcare, analytics, and other industries requiring customized workflow automation and data management.

Can Quandis integrate with existing systems?

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Yes, Quandis uses plug-in infrastructure and HTTP endpoints for seamless integration with existing tools, platforms, and third-party systems.

What is the QBO Configuration Guide?

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The guide provides step-by-step instructions for customizing and configuring Quandis Business Objects to align with your operational requirements.

How does Quandis ensure data security?
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Quandis employs advanced encryption, secure data storage, and compliance protocols to safeguard sensitive information and meet industry regulations.

What are the Generative AI capabilities of Quandis?

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Quandis leverages AI for data extraction, sentiment analysis, query generation, text classification, and enhancing workflow efficiency.

Does Quandis support mobile platforms?

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Yes, Quandis solutions are compatible with mobile platforms, ensuring flexibility and accessibility for remote operations and workflows.

How long does implementation take?

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Implementation timelines vary based on complexity, typically ranging from a few weeks to a couple of months.

What support options does Quandis offer?

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Quandis provides ticket-based support, email assistance, phone support, and developer resources through GitHub, Stack Overflow, and configuration guides.

Can I customize workflows in Quandis?

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Yes, Quandis allows full customization of workflows using dynamic process controls, branching logic, and matrix-based step selection.

Does Quandis support compliance requirements?

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Absolutely, Quandis ensures compliance with industry standards such as GDPR, HIPAA, and other regulatory requirements.

What is matrix-based step selection?

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It’s a feature that dynamically selects workflow steps based on matrix outputs, allowing adaptability to various scenarios and conditions.

Does Quandis offer real-time workflow updates?

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Yes, Quandis workflows are dynamic and support real-time updates, ensuring immediate responsiveness to changing conditions or requirements.

Where can I find the ADR guides?
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If you are a user of the ADR application, please visit any of the guides using the links below.

ADR Attorney Guide

ADR Attorney Integration Guide

ADR Servicer Guide

Can Quandis automate repetitive tasks?

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Yes, Quandis automates tasks such as document generation, messaging, score calculations, and data updates to enhance operational efficiency.

Frequently Asked Questions – Military

Do you provide an integration guide?
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Yes! The QMS Integration Guide can be found here.

Do you provide a data dictionary?
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Yes! The QMS Data Dictionary can be found here.

What information do I need to provide for a search?
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You need to provide borrower details such as name, address, and social security number to perform a thorough search.

Is data delivered to QMS in a secure manner?
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Yes, data is transmitted securely via encrypted channels, ensuring the protection of sensitive borrower and case information.

How can QMS prove they submitted our exact data to the DOD?
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QMS provides audit logs and confirmation reports to validate the data submitted to the Department of Defense.

How do I know Quandis employees will not compromise my data?
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Quandis employees follow strict data privacy protocols, ensuring no unauthorized access or misuse of sensitive information.

We have our own XML/JSON formats we use. Can QMS adopt these formats?
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Yes, QMS supports customizable data formats such as XML and JSON, adapting to your existing systems.

Is the data that you process secure?

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Yes, all processed data is encrypted and stored securely, adhering to industry-standard security practices and compliance requirements.

We already expose various end points to accept data. Can QMS tap into these endpoints?

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Yes, QMS can integrate with existing endpoints, enabling seamless data exchange and automation within your systems.

How long do you retain the data?

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Data is retained based on your organization’s specific retention policy, complying with legal and regulatory requirements.

Is your system scalable? How many searches can you perform?

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Yes, QMS is scalable and can handle high volumes of searches efficiently, meeting large-scale operational needs.

Does Quandis alter data points when performing SCRA verification?

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No, Quandis does not alter data points; it submits accurate information and returns results exactly as provided by the SCRA.


Frequently Asked Questions – Bankruptcy

Do you provide an integration guide?
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Yes! The QBS Integration Guide can be found here.

Do you provide a data dictionary?
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Yes! The QBS Data Dictionary can be found here.

Do you provide API documentation?
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Yes! The QBS API documentation can be found here.

Additionally the QBS API postman collection can be found here.

Am I charged for no hits?
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For Debtor Monitoring you are only charged for the debtors that return a hit. For example, if you submit 10,000 subjects and there is a 3% hit rate, you will be charged for 300 billable events.

We don’t have a lot of volume. Should we still consider Quandis?
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Yes! Quandis offers minimal pricing tiers to allow smaller organizations to leverage the full feature set of the system.

Is Quandis connected to PACER?
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Yes, the system is integrated with PACER for real-time bankruptcy data from U.S. federal courts.

What reports are provided?
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Quandis delivers detailed reports on case status, filing dates, and other relevant bankruptcy details.

What file exchange technology do you offer?
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Quandis supports connectivity with the following technologies to exchange file based data in text or Excel formats:

  • sFTP
  • AWS s3
  • Azure File Storage
  • Box.com
  • Quandis Platform Documents
Do you support API calls?
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Yes! Our standard APIs support both REST and SOAP and are intuitive and easy to implement. Xml and JSON formats are supported.

Do you offer Single Sign On (SSO)?
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Yes, we support a variety of authentication methods, including SSO.

What notification methods do you support?
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For notifications, we support the following technologies:

  • Email
  • SMS
  • Web Hooks


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