75+

Active Clients

10-15M

Verified Searches Monthly

<1 Sec

Avg Processing Time (Instant)

How Clients Are Using QMS

Whether you’re a fintech lender, financial services firm, or a debt collector, Quandis can provide a solution to fit your specific use case. Here are some common use cases where QMS has been deployed for efficiency, optimization, and risk mitigation purposes.

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Fintech Lending

  • Real-Time Loan Decisioning
    Instantly verify a borrower’s military status during application or underwriting to enforce MLA rate caps and SCRA protections.
  • Embedded Compliance in APIs
    Integrate status checks directly into your loan origination system or consumer-facing apps to ensure a seamless, compliant lending experience.
  • Risk Mitigation for High-Volume Lending
    Reduce exposure to penalties by ensuring every borrower interaction – from origination to servicing – is fully military status-aware.

Fintech Default

  • Pre-Collection and Enforcement Checks
    Automatically validate military status before initiating collections, charge-offs, or legal action.

Whether your organizations clients are in the originations or default space, let us keep you or your clients SCRA and/or MLA compliant.

  • Credit Application Screening
    Instantly verify active duty status during the credit application process to comply with MLA disclosure and rate restrictions.
  • Loan Origination Checks
    Automatically flag active duty borrowers during underwriting to apply SCRA interest rate caps and avoid non-compliant terms.
  • Pre-Repossession Review
    Run batch status checks before collections or repossession actions to ensure SCRA protections are not violated.
  • Portfolio Audits and Sales
    Validate MLA/SCRA compliance across thousands of accounts before portfolio sales or securitizations.

We offer the ability to embed status checks directly into your digital loan platforms to prevent delays and manual errors.

Need to maintain a full audit trail of military status checks and results for internal audits or regulatory reviews? No problem! We’ve got you covered there, too.

  • Pre-Collection Screening
    Instantly verify a debtor’s military status before initiating collections, wage garnishment, or legal action, as required under SCRA.
  • Repossession Risk Reduction
    Automate SCRA checks prior to vehicle repossession to avoid court order violations and regulatory penalties.
  • Litigation Safeguards
    Ensure military status verification is part of your pre-litigation checklist, reducing exposure to lawsuits and judgment reversals.

 

  • Rate and Fee Adjustments
    Detect active duty borrowers to apply interest rate reduction rights under SCRA, ensuring accurate loan terms and compliance.
  • Servicing Portfolio Reviews
    Automate periodic checks on active loan portfolios to catch borrowers who may have entered active duty after origination, and adjust servicing strategies accordingly.
  • Default and Pre-Foreclosure Screening
    Before initiating default notices, foreclosure proceedings, or loss mitigation efforts, confirm military status to prevent SCRA violations.
  • Pre-Filing Compliance Checks
    Automatically verify military status before initiating legal actions such as collections, evictions, foreclosures, repossessions, or small claims suit, ensuring full compliance with SCRA.
  • Affidavit Generation for Court Filings
    Generate and store military status affidavits automatically using DoD verification results, ready for court-mandated documentation in default judgments or eviction proceedings.
  • Mass Case Processing
    Bulk-verify debtor military status via file upload or system integration, reducing time spent on manual SCRA checks for high-volume practices.

What Search Type Do You Need?

SCRA and MLA differ in terms of compliance requirements and what return details are needed. Check out the below details to determine the right solution for your organization.

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SCRA

MLA

Who

Servicemembers on pre-service debts when they subsequently become active duty after opening an account.

Active duty servicemembers and their dependents at time of origination.

What

Caps interest rate charges, including fees, at 6 percent.

Caps interest and fees at 36 percent MAPR and requires the effective MAPR to be calculated each month for open-ended credit.

When

Requires disclosures be provided by mortgage servicers on mortgages at 45 days of delinquency.

Disclosure must occur when the borrower becomes obligated for the transaction, or at the time the account was established.

Overview of Military Search and Monitoring Features

Quandis offers a variety of search types and fully customizable features to meet diverse compliance needs.

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Real-time verification for interactive scenarios like “Click Here” for eligibility forms and “Customer is on the phone“—powered by OpenAPI integration for seamless access from any system. With on-demand search results enabling quick decision-making, providing verification exactly when and where you need it.

    Features:
  • On demand results
  • System-to-system integration
  • Name permutations
  • OpenAPI supported
      Save time and minimize compliance risk with SCRA and MLA requirements.
    • Eliminate manual labor
    • Reduce entry errors
    • Enable seamless integration with your existing internal or external applications
    • Get all of this with real-time results!

Batch processing offers all the same automation and functionality as real-time searches, but offers the ability to search for multiple service members in one file submission.

We offer many features in the batch process, adding significant value to your organizations military verification processes.

  • Automated, scheduled file pick-up
  • Inspect, clean and permutate batch data
  • DoD data exchange activities
  • PDF parsing
  • Attach PDF to loan or other customer information
  • Raw results and PDF delivery to your internal systems
  • Order process complete notification

On average, data results are returned within a matter of minutes.

After your initial searches are complete, you may need to perform periodic searches across your portfolio.

Let us automate that for you, too.

  • Search frequency customization
  • Status change reporting delivered via your preferred method
  • Add or remove individuals from the monitored population between cycles
  • Separate monitoring buckets for different search schedules

Overview of Packages

In addition to multiple search options, Quandis offers different packages to fit your compliance needs.

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Ideal for attorneys and other organizations that need to provide proof to third parties such as auditors or courts, that military status has been verified. The compliance package provides a complete audit trail of screen shots and certificates.

Additional options offered within the compliance package:

  • Advanced permutations – leverage all name permutation features to search all required name variations
  • Image packages –  generate multiple image packages per order to meet internal and external compliance
  • Image redaction –  manage all non-public information, such as SSN, displayed on images
  • Group images – group images by party, case, SSN, or DOB
  • Search criteria screenshot – append SCRA submission screenshot to SCRA certificate

Ideal for banks and other organizations that need to verify military status to remain compliant within their business operations.

Verification packages include:

  • Batch search – uses DMDC Batch Search for fastest high-volume turn-times
  • Monitoring – provide QMS with a portfolio of names, and we’ll check their status on a recurring basis, notifying you of changes in status
  • Permutations – leverage standard name permutation features to ensure data is scrubbed
  • Imaging integration – ensure SCRA images are split into individual images and transmitted back into system of record
  • Certificate overlay – layer loan number or other key elements on the certificate returned by DoD
  • SSN locator – perform skip trace and search all aliases located
  • QMS dashboard – view and/or download search results, statistics, and certificate images
  • Certificate imaging – images accessible from the QBO Dashboard
  • sFTP automated ordering – QMS monitors your sFTP site for orders, and delivers responses
  • API access – submit orders using Quandis API to automate placing of orders on demand
  • Order via drag-and-drop – upload Excel or CSV for any ad-hoc orders
  • Back-office integration – ensure SCRA search results are transmitted back into your system of record

Frequently Asked Questions

 

Do you provide an integration guide?
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Yes! The QMS Integration Guide can be found here.

Do you provide a data dictionary?
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Yes! The QMS Data Dictionary can be found here.

What information do I need to provide for a search?
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You need to provide borrower details such as name, address, and social security number to perform a thorough search.

Is data delivered to QMS in a secure manner?
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Yes, data is transmitted securely via encrypted channels, ensuring the protection of sensitive borrower and case information.

How can QMS prove they submitted our exact data to the DOD?
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QMS provides audit logs and confirmation reports to validate the data submitted to the Department of Defense.

How do I know Quandis employees will not compromise my data?
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Quandis employees follow strict data privacy protocols, ensuring no unauthorized access or misuse of sensitive information.

We have our own XML/JSON formats we use. Can QMS adopt these formats?
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Yes, QMS supports customizable data formats such as XML and JSON, adapting to your existing systems.

Is the data that you process secure?

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Yes, all processed data is encrypted and stored securely, adhering to industry-standard security practices and compliance requirements.

We already expose various end points to accept data. Can QMS tap into these endpoints?

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Yes, QMS can integrate with existing endpoints, enabling seamless data exchange and automation within your systems.

How long do you retain the data?

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Data is retained based on your organization’s specific retention policy, complying with legal and regulatory requirements.

Is your system scalable? How many searches can you perform?

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Yes, QMS is scalable and can handle high volumes of searches efficiently, meeting large-scale operational needs.

Does Quandis alter data points when performing SCRA verification?

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No, Quandis does not alter data points; it submits accurate information and returns results exactly as provided by the SCRA.

⁠Technical Insights: Additional Points on QMS

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We offer OpenAPI (see our API): integrate our data solutions directly into your CMS or call center applications.

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Easy data exchange via HTTPS or sFTP; other protocols can be utilized but require additional configuration.

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Data is encrypted at rest (using PGP, TDE), meeting the highest security requirements.

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Pickup model offered for those who don’t allow inbound transactions.

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Prioritize batch orders with QMS routing capabilities.

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When the DoD site is offline, orders are placed in a pending queue until it is back online so nothing is lost.

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Fully automated processing; no one touches your data unless research is requested.

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Distributed servers around the US for full compliance with DoD’s terms of service.

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Auto-scaling infrastructure to handle sudden volume spikes with no interruption.

Let Quandis Do the Work

for You!

Let’s discuss how Quandis Military Search (QMS) can help you minimize regulatory risks, and simplify your military tracking and management operations. Reach out to us today to explore how we can
support your business needs.