Quandis’ Military Search Service helps protect U.S. Servicemembers in multiple areas of lending 

 FOOTHILL RANCH, Calif., Sept. 15, 2015 – Quandis, Inc., a leading provider of default management technology solutions, announced that it has extended its Military Search Service to locate active duty military personnel in other facets of consumer lending for compliance adherence.

The White House announced the implementation of a new rule to protect Servicemembers and their families from high-cost loans and predatory lending, which takes effect on Oct. 1, 2015. It closes loopholes in the 2006 Military Lending Act (MLA) by expanding the definition of “consumer credit” to include payday loans, vehicle title loans, refund anticipation loans, deposit advance loans, installment loans and credit cards.

Quandis’ Military Search Service works by performing automated bulk searches on the Department of Defense’s (DoD) website to identify borrowers that are listed as active duty in all military branches. An official military status report is provided by the Department of Defense within 24 hours. Currently, most searches are performed manually by lending entities on the DoD’s website, which is arduous, time consuming and risky.

“Expanding our footprint into other aspects of lending that can leverage our Military Search Service is a natural fit for us,” said Scott Stoddard, CEO of Quandis. “The solution that we provide today for mortgage lenders to address SCRA compliance is easily transferable to any organization that gives a loan to a U.S. Servicemember. They have specific rights that must be adhered to in order to comply with the new Military Lending Act that will be implemented on Oct. 1, or stiff penalties can be levied.”

Quandis’ Military Search Service is currently in use by servicers, banks, foreclosure attorneys, trustees and various outsourced networks operating in the mortgage banking industry. It is proven to help lending organizations comply with the Servicemembers Civil Relief Act (SCRA) of 2003, which has various rules around foreclosing on active military personnel who have become delinquent on their mortgage. The solution can be utilized to quickly, efficiently and cost effectively locate all active military personnel.

The service is offered on a variable cost model whereby companies only pay per search on executed transactions.

About Quandis

Founded in 2003 and headquartered in Foothill Ranch, California, Quandis is a default management software provider specializing in Web-based solutions for the lending industry. Quandis’ solutions include foreclosure process automation, short sale portals, skip tracing systems, a valuations hub, military search services, bankruptcy status searches, collection solutions, vendor solutions, as well custom application development.  The company’s clients range from servicers, to foreclosure attorneys, lenders, banks, GSEs outsourced service providers, and agents and brokers. For more information, please visit www.quandis.com or call (949) 525-9000.

Launch of Quandis Servicemember Outreach (QSO) website checks the Department of Defense’s database for SCRA active duty status and facilitates proactive service member contact efforts 

FOOTHILL RANCH, Calif., Dec. 2, 2014 – Quandis, Inc., a leading provider of mortgage servicing software, announced that it rolled out a website to help address President Obama’s New Executive Actions to assist service members, veterans and their families.

In an official press release issued by the White House on August 26, 2014, President Obama outlined a program termed a “voluntary partnership” with financial lenders across the country to help deliver important financial and home loan-related protections to the military community.  Part of the program is to prevent foreclosures on active duty personnel in accordance with the Servicemembers Civil Relief Act (SCRA) of 2003 by proactively querying the Defense Manpower Data Center (DMDC) for status no less than once a quarter, according to the White House.

As a result, Quandis launched QSO (Quandis Servicemember Outreach), a website with back-end technology that allows lending entities to easily upload and scrub their loan portfolios in order to accurately identify active military service members.  QSO performs detailed data scrubs of the Department of Defense (DoD) website that includes name permutation, validation and normalization.  This means that all possible active duty military personnel name variations and statuses are checked to ensure SCRA compliance.

“The White House has spoken loud and clear:  banks and servicers must make every possible attempt to locate active military personnel, make them fully aware of their benefits, and adhere to the SCRA,” stated Scott Stoddard, CEO of Quandis.  “It is completely remiss of banks and servicers to ignore the White House’s request to partner with them and bring relief to service members, veterans and their families.”

QSO also arms servicers and banks with information to proactively reach out to individuals that have been identified as being eligible for various benefits under SCRA, notify them of their options, and simplify the application process.

QSO provides dashboards and reporting for each search activity and a history log along with the ability to generate docs, reach out to borrowers via email, and track outreach program efforts and responses.

Several large banks and mega lenders have already partnered with the White House and committed to implementing its provisions.  The official White House news release, as issued by the Office of the Press Secretary, can be found here.

Quandis has an existing standalone military search service that is currently in use by foreclosure attorneys, servicers, banks, lenders and third party outsource providers.  Organizations can learn more about the new Quandis Servicemember Outreach (QSO) website by visiting https://qso.quandis.net.   On the website is a brief video that describes the program in greater detail. 

About Quandis

Founded in 2003 and headquartered in Foothill Ranch, California, Quandis is a leading mortgage servicing software provider specializing in web-based solutions for the mortgage banking industry. Quandis’ solutions include foreclosure process automation, valuation software, military search services, bankruptcy status searches, short sale portals, skip tracing systems, collection solutions, vendor solutions, as well custom application development.  The company’s clients range from servicers, to foreclosure attorneys, lenders, banks, GSEs, outsourced service providers, and agents and brokers. For more information, please visit www.quandis.com or call (949) 391-9029.

Quandis, Inc., a leading provider of mortgage servicing software, announced that Scott Law Firm, which serves the default servicing industry, is actively utilizing its new military search name permutation functionality. Scott Law Firm can now more easily and efficiently identify active duty military borrowers in the Department of Defense (DoD) database to comply with the Servicemembers Civil Relief Act (SCRA).

Quandis customized name permutation searches to meet Scott Law’s specific client needs. The solution also integrates with Scott Law’s case management system (CMS), CaseAware, seamlessly returning search findings back into the system along with the DoD’s official military status report. As a result, significant time is saved and the potential for data re-entry errors is eliminated.

Press Release