Quandis Servicemembers Outreach

• Search/Identify borrowers and view SCRA search results.
• Audit trail is displayed for each search.
• Download images at borrower level or batch level
• Canned reports including:
  • Status rollup per file. Drill down into each status. Burma All drill down searches are exportable into MS Excel for ease
  • Search Status by search date
  • Attention Required
    • Alias search returned positive hit (where original value did not)
    • Borrower was active and now inactive (or vice-versa)
• Trigger searches for entire portfolio, individual borrowers or subset of borrowers based on status
• Upload delta files (add/remove/update) borrowers
• Native DOD Input and Response files are available for all searches

Letter Generation / Notification

• Notification via email search statistics when batch is complete
• Canned document templates for borrower correspondence
• Generate all documents for active borrowers with one click. Documents can be downloaded or sent directly to certified mail provider
• Notify all active borrowers via email and track which borrowers have responded to notification.

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• Name Permutation/Aliasing – handling permutation logic (name combinations): extensive consultation with DoD (r.e. suffix handling, etc). We can extend our permutation model to meet custom requirements
• By default we submit to DOD using batch submission so I d
• Realtime verification for ad-hoc status checks while borrower is on phone