Search/Identify borrowers and view SCRA search results.
Audit trail is displayed for each search.
Download images at borrower level or batch level
Canned reports including:
Status rollup per file. Drill down into each status. Burma All drill down searches are exportable into MS Excel for ease
Search Status by search date
Attention Required
Alias search returned positive hit (where original value did not)
Borrower was active and now inactive (or vice-versa)
Trigger searches for entire portfolio, individual borrowers or subset of borrowers based on status
Upload delta files (add/remove/update) borrowers
Native DOD Input and Response files are available for all searches
Letter Generation / Notification
Notification via email search statistics when batch is complete
Canned document templates for borrower correspondence
Generate all documents for active borrowers with one click. Documents can be downloaded or sent directly to certified mail provider
Notify all active borrowers via email and track which borrowers have responded to notification.
Searching
Name Permutation/Aliasing – handling permutation logic (name combinations): extensive consultation with DoD (r.e. suffix handling, etc). We can extend our permutation model to meet custom requirements
By default we submit to DOD using batch submission so I d
Realtime verification for ad-hoc status checks while borrower is on phone
